Get practical help with setup, troubleshooting and maintenance. Start with one task or agree ongoing assistance for your server.
Get help with a specific issue, or agree a monthly scope for your server. We confirm the work and estimated cost before starting.
Minimum 30 minutes · $15
For setup, troubleshooting and planned changes without a monthly administration plan.
For a VPS that needs recurring technical assistance.
We agree the tasks, responsibilities and service scope for your environment before you subscribe.
For dedicated infrastructure with ongoing administration needs.
Discuss your operating system, applications and maintenance requirements with our team.
Prices in USD. Server rental is charged separately. Monthly plans cover an agreed scope, not unlimited engineering time. Additional work is quoted separately. For hourly work, the minimum charge is $15 for 30 minutes. Billing for any additional time is confirmed with your estimate.
From the first configuration to a difficult production issue, bring us the server tasks that take time away from your business. The following work can be included in your agreed scope.
Operating system configuration, user accounts, SSH access and installation of the server components your project needs.
Configuration of web servers, PHP runtimes and database services for your application requirements.
Review of logs, failed services, configuration errors and resource usage to identify the cause and agree corrective action.
Access permissions, SSH settings, firewall rules and security updates, with changes planned around your applications.
Investigation of CPU, memory, storage and service bottlenecks, followed by configuration recommendations or agreed tuning.
Package updates, service configuration changes and post-change checks within an agreed maintenance window.
Tell us your operating system, software versions and desired outcome. We confirm compatibility, required access and any expected downtime first. Application development, third-party licences and work outside the agreed scope are not included automatically. You remain responsible for keeping independent copies of your data.
A straightforward process with clear expectations at every stage.
Share the server ID, symptoms or intended changes. Include relevant logs without passwords.
We confirm the scope, expected time and cost. You approve the work and access arrangements.
We carry out the agreed tasks. Changes to scope or cost are discussed before proceeding.
We check the affected services and explain what changed, what was tested and any next steps.
Yes. Hourly administration costs $30 per hour with a minimum of 30 minutes ($15). Describe the task so we can estimate the work before you commit.
VPS administration is $50 per month and dedicated server administration is $100 per month. The tasks and responsibilities are agreed for your environment before activation. A monthly plan does not include unlimited hours or every possible change.
If the expected scope or cost changes, we discuss the revised estimate with you before proceeding with additional work.
No. Paid administration covers work inside your server environment. It is separate from the VPS or dedicated server rental charge.
Start with the task description and server ID. Our team will agree how to provide the necessary access. Do not put passwords or private keys in the initial enquiry.
Timing depends on the task, access and the condition of the system. We confirm availability and the proposed schedule after reviewing your request. An hourly rate is not a guaranteed response or resolution time.
